Our Services
Our solutions integrate seamlessly, helping you leverage the latest technologies to adopt smarter and more efficient ways to conduct business.
Remote Helpdesk Support
GBC supports your IT environments with help-desks and call centers for rapid problem fixes and shortened turnaround time for a fraction of the usual cost.
GBC’s HelpDesk services and solutions provide our customers with freedom to choose offshore helpdesk support services that decreases their costing by 30%. We offer offshore services with most efficient technology for ticket management and resolution currently available in the industry.
Offshore Remote Helpdesk
IT Staffing Augmentation
GBC offers certified, vetted engineering resources with deep industry experience. We also provide a nationwide pool of deployment technicians, help desk, service desk & call centre support.
- Staff Augmentation/Project Staffing
- On-Site/Off-Shore Resource Management
- Permanent hire/Retained Executive Search
- Data Centre Transformation – Network Service Node, SDN, and NFV/VNF
- WAN – SDWAN, iWAN, Cloud-based WAN, cross connect and express route, and SD L2 Backbone
- Voice and UCaaS – UCaaS, audio/video conferencing, UCC monitoring and analytics, contact center, and Wi-Fi
- Automation and orchestration solutions – System integration tools, integrated DDI, IP address management, network automation and analytics, API integration, network lifecycle management, task-based automation, and workflow-based automation
- SDN readiness assessment – Assessment for infrastructure and operational readiness, organizational change planning, and sustainable business realignment
Managed Network Service and Secured Network Services
Infrastructure Services
Rigel Networks’ Remote Infrastructure Management solution is based on a sophisticated architecture which is custom made to resolve and manage problems.
We provide a wide range of managed and professional services engineered to improve and complement existing/new infrastructure environments.
We can help design, build, run and manage your IT infrastructure services in a flexible manner that allows for better integration with the existing processes and resources.